Solved: Nintendo switch pay monthly

Lacey19 · ‎28-09-2021

I bought an Nintendo switch on Monday and it came today. Im paying it Monthly however I have paid £30 upfront payment but it says it's now a direct debit of £30 even though I want to pay £15 a month. I've tried to pay for it on my O2 app but nothing comes up with how to pay at all. Can someone help. I just want to make my first payment

MI5 · ‎28-09-2021

@Lacey19

Payment will be taken by direct debit so you don't need to pay manually.

If you do pay, you may end up paying twice.

All ways to pay bills here (for info) Guide: How to Pay Your Bill (Contract)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎28-09-2021

@Lacey19

Payment will be taken by direct debit so you don't need to pay manually.

If you do pay, you may end up paying twice.

All ways to pay bills here (for info) Guide: How to Pay Your Bill (Contract)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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