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Nintendo switch pay monthly

Lacey19
Level 1: Joiner
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I bought an Nintendo switch on Monday and it came today. Im paying it Monthly however I have paid £30 upfront payment but it says it's now a direct debit of £30 even though I want to pay £15 a month. I've tried to pay for it on my O2 app but nothing comes up with how  to pay at all. Can someone help. I just want to make my first payment

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MI5
Level 94: Supreme
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@Lacey19 

Payment will be taken by direct debit so you don't need to pay manually.

If you do pay, you may end up paying twice.

All ways to pay bills here (for info) Guide: How to Pay Your Bill (Airtime & Device Plans) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151736 Posts
  • 650 Topics
  • 28841 Solutions
Registered:

@Lacey19 

Payment will be taken by direct debit so you don't need to pay manually.

If you do pay, you may end up paying twice.

All ways to pay bills here (for info) Guide: How to Pay Your Bill (Airtime & Device Plans) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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