Solved: New sim

Iany · ‎10-12-2021

Hi,

I've been using an iPhone 6s on 4G but am now waiting delivery of an iPhone 12 on a 5G package. Am I correct in thinking my current sim should work on the iPhone 12 connecting to 4G service and I only need to swap sim to connect to 5G. Thanks in advance.

MI5 · ‎10-12-2021

@Iany

Yes, correct.

You should get a new sim with your new phone so you just need to do a sim swap Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎10-12-2021

@Iany

Yes, correct.

You should get a new sim with your new phone so you just need to do a sim swap Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Iany · ‎10-12-2021

That's great, thanks for confirming.

MI5 · ‎10-12-2021

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

New sim

O2 App

Change of account name

Adult content

My O2 app not working

O2 app