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New sim

Carl12
Level 1: Joiner
  • 1 Posts
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‎10-10-2024 14:38 - last edited on ‎11-10-2024 17:50 by Moderator

‎10-10-2024 14:38 - last edited on ‎11-10-2024 17:50 by Moderator

Recently sent a new SIM for my virgin sim. However only sent one sim. I have two phones on the account and require new SIM for other phone. The new SIM was sent free and I assume the other will be likewise. If not available not worth changing either. Please advise. The new SIM was for ************. The other phone number On the account is **********

Many thanks

Kind regards

Carl, account holder

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

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MI5
Level 94: Supreme
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Registered:

‎11-10-2024 23:08

‎11-10-2024 23:08

@Carl12 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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