Solved: New sim card - confirm i am not swapping sim cards

Tim6 · ‎19-06-2023

I recently ordered a new sim card, i just want to confirm i am not swapping my sim card on my current google pixel phone

Enlli · ‎19-06-2023

A. Did you buy this on a new contract / PAYG otherwise it will replace the one you have registered as you can't have two SIM cards on the same number.

B. If this is a home router which is connected to the mains and not a portable MiFi unit then it is against O2 terms and conditions to use a phone SIM in such a device

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Tim6 · ‎19-06-2023

To activate, i got an sms saying i needed to text 'SWAP'.

madasaf1sh · ‎19-06-2023

@Tim6

Did you place an order for a data sim, or did you just request a new sim card??

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

Enlli · ‎19-06-2023

A. Did you buy this on a new contract / PAYG otherwise it will replace the one you have registered as you can't have two SIM cards on the same number.

B. If this is a home router which is connected to the mains and not a portable MiFi unit then it is against O2 terms and conditions to use a phone SIM in such a device

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Tim6 · ‎19-06-2023

New sim card

Tim6 · ‎19-06-2023

It is for a phone

O2

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