cancel
Showing results for 
Search instead for 
Did you mean: 

New phone for my partner

Baz65
Level 1: Joiner
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Hi, i have just purchased a new phone to give to my partner as a christmas present. Obviously i had to do this in my name and the phone has been delivered to me today. BUT it seems the number for the phone has been added to my o2 account and is showing on the Myo2 app along with my proper one. Once my partner has the phone she will want to keep her orihinal number so i guess ishe will have to visit the local o2 store after christmas to get it swapped over. The number that came with the new phone doesnt need to be on myo2 page so can it be removed please.

Message 1 of 4
1,002 Views
1 ACCEPTED SOLUTION

Accepted Solutions

madasaf1sh
Level 78: King of Kings
  • 12043 Posts
  • 69 Topics
  • 3222 Solutions
Registered:

In that case you just need to put your partners sim card in the new phone... 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

Message 4 of 4
958 Views
3 REPLIES 3

madasaf1sh
Level 78: King of Kings
  • 12043 Posts
  • 69 Topics
  • 3222 Solutions
Registered:

@Baz65 


If you are paying the bills and the phone was setup in your name, then it will be on your o2 and can't be removed.

 

If your partner is already on o2 then follow the guide below, bare in mind they will have to pay off anything remaining on there current contract, and you can't transfer the contract to their name, they will have to pass a credit check etc, and you will have to pay off the device plan immediately.

 

If on another network they will need to get a PAC code from their current network

 

Guide: Migration & porting into O2  

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 4
986 Views

Baz65
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:

All on pay as you go  no contracts involved

Message 3 of 4
962 Views

madasaf1sh
Level 78: King of Kings
  • 12043 Posts
  • 69 Topics
  • 3222 Solutions
Registered:

In that case you just need to put your partners sim card in the new phone... 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 4 of 4
959 Views