This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

New phone delivery problem

Stargazer31
Level 1: Joiner
  • 4 Posts
  • 3 Topics
  • 0 Solutions
Registered:

on ‎11-06-2024 19:22

on ‎11-06-2024 19:22

Hi. I have recently upgraded to a new phone.

I have a message from the courier that they have tried to deliver it - twice - but because I am not at home there is no chance the phone can be delivered.

How can I resolve this.

I am unable to change the delivery on the couriers website as that is not allowed.

Any change has to be done by O2.

Help!

Message 1 of 2
486 Views
0 Kudos
1 REPLY 1

MI5
Level 94: Supreme
  • 151803 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

on ‎11-06-2024 19:26

on ‎11-06-2024 19:26

@Stargazer31 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
482 Views
0 Kudos
Top Kudoed Authors
View All
Top