Solved: New phone can’t change to old number

N00la · ‎03-01-2022

I have new phone - all transferred - closed old phone. Kept old number 02 bil shows old no. The new phone won’t display my old number - I’ve tried changing this on settings but it won’t save it.

Cleoriff · ‎03-01-2022

Hi @N00la

It will update itself in a few days when the system has caught up. If not then contact O2 on any number in this guide Guide: Coronavirus Community Help and Support

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎03-01-2022

Hi @N00la

It will update itself in a few days when the system has caught up. If not then contact O2 on any number in this guide Guide: Coronavirus Community Help and Support

Veritas Numquam Perit

MI5 · ‎03-01-2022

@N00la

What phone are you using?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

New phone can’t change to old number

Getting spammed by O2 and calling 2220 to opt out ...

Not getting the PAC code

Sim swap

Call waiting

Received call about SIM card replacement