Solved: New phone can not make calls

Rob64 · ‎31-03-2024

i got a new phone and can not make any calls

jonsie · ‎31-03-2024

Is this with a new sim card?

You will need to either do a sim swap or use your old sim card

Guide: Sim Swap: a mini guide 2017 update

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

MI5 · ‎31-03-2024

@Rob64

If this is an upgrade, use your old sim or do a sim swap to activate the new sim Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎31-03-2024

Is this with a new sim card?

You will need to either do a sim swap or use your old sim card

Guide: Sim Swap: a mini guide 2017 update

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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