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New iphone can’t make calls

David02
Level 1: Joiner
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I have just gotten my new iPhone 13 in the post and put a new SIM card in it, backed up from my old iPhone is in progress. I have tried calling and it is just silent and stays on the calling screen but doesn’t call and when I try to text it says number not available, should I put my old sim in? Unsure what to do.

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Bambino
Level 78: King of Kings
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@David02 You can either use your old sim, which would only give you 4G, or if you're in a 5G area you can do a sim swap: SIM Swap: a mini guide (incl eSim) - O2 Community

I DO NOT WORK FOR O2



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Bambino
Level 78: King of Kings
  • 19909 Posts
  • 961 Topics
  • 2861 Solutions
Registered:

@David02 You can either use your old sim, which would only give you 4G, or if you're in a 5G area you can do a sim swap: SIM Swap: a mini guide (incl eSim) - O2 Community

I DO NOT WORK FOR O2



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