Solved: New iPhone 13, no service?

Help34 · ‎02-01-2023

I have recently bought the new iPhone 13 (like two days ago recent). The phone is all set up, new sim inserted, same number, same everything. But for some reason I have no service? Like none, anywhere. So I’m only able to use the phone online when connected to wifi. Please help?

MI5 · ‎02-01-2023

@Help34

Try your old sim in it or do a sim swap to activate the new one Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎02-01-2023

@Help34

Try your old sim in it or do a sim swap to activate the new one Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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