New customer and device

[Bkackbat61]

I started a new contract yesterday and i used smart switch from old phone to new phone, my new phone is saying galaxy play store is paused and also app installation is paused, i have no access to wifi, how do i unpause them ?

[madasaf1sh · Accepted solution]

@Bkackbat61 

Edited with new information

You can't use mobile data

Smart Switch - Switching & Transfering Phone Data | Samsung UK

https://www.samsung.com/global/galaxy/apps/smart-switch/#:~:text=%20Switch%20from%20iPhone%2FiPad%20...