Solved: New SIM card

Louise88 · ‎28-12-2021

Hi I've been brought a new SIM card for Christmas, I'm currently on simplicity plan but would like to change over to this new SIM for 02 for better deal if possible?

MI5 · ‎28-12-2021

@Louise88

You can change tariff in your MyO2 to any of the current deals, but if you have the sim with the special edition 10gb for £10 you just need to call O2 to migrate your number to the new sim.

Note that you will lose any credit on your old sim when you do this.

Guide: Migration & porting into O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎28-12-2021

@Louise88

You can change tariff in your MyO2 to any of the current deals, but if you have the sim with the special edition 10gb for £10 you just need to call O2 to migrate your number to the new sim.

Note that you will lose any credit on your old sim when you do this.

Guide: Migration & porting into O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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