Solved: Network coverage

Wendy-P72 · ‎19-08-2021

Good morning,

I am constantly having issues with my calls dropping out due to coverage - I have good wifi and apparently in a really good location for 02 - I also have a call booster .. still not having much luck with my calls - this is in my office at work so its really important that i resolve this... any tips or solutions would be gratefully recieved.

Thank you!!

MI5 · ‎19-08-2021

@Wendy-P72

There is some help here to try Guide: How can I sort out my network issues?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎19-08-2021

@Wendy-P72

There is some help here to try Guide: How can I sort out my network issues?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎19-08-2021

Also try a new sim card
Any O2 store will swap it out for you

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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