cancel
Showing results for 
Search instead for 
Did you mean: 

Network coverage

Mill25
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi, I'm currently don't have any network coverage, I have not gone over on my data but my internet doesn't work unless I'm signed into WiFi, despite being in 4g areas and never having issues before. I have tried to network rest my phone but that hasn't worked, tried switching on and off. When I go into my settings it says my network is O2, I keep having pop ups saying sign into 02 UK network but when I click it, it doesn't actually do anything

Message 1 of 4
276 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
  • 122355 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@Mill25 

Regarding your signing in problems?

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 3 of 4
272 Views
3 REPLIES 3

TallTrees
Level 49: Rootin' Tootin' 
  • 10652 Posts
  • 118 Topics
  • 344 Solutions
Registered:

Good morning and welcome to the o2 Community forum 

Try this too

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

 



HAPPINESS IS BEE SHAPED

Message 2 of 4
273 Views

Cleoriff
  • 122355 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@Mill25 

Regarding your signing in problems?

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Veritas Numquam Perit

Girl in a jacket
Message 3 of 4
273 Views

Mike24
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I am having the exact same problem..... it is very frustrating

Message 4 of 4
253 Views