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Network blocked

JaneyHelp99
Level 1: Joiner
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Registered:

I temporarily lost my phone a week ago and rang and had calls and texts blocked, I rang the next day when I found phone . I have rang again nearly every day to try and have all my services reconnected. Despite daily promises by 02 and lengthy calls , I am still left with a useless phone and am losing hope of o2 helping me

Message 1 of 6
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Cleoriff
Level 94: Supreme
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O2 are the only people who can lift all bars on your phone @JaneyHelp99. However we do have account advisors working here so I'll tag @O2Lisa to see if she can help when she comes online at 8am. She will want more information from you, so watch out for her tagging you on here.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 6
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O2Lisa
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Thanks for the tag @Cleoriff 

I'll message you privately @JaneyHelp99 and get this sorted for you 😊

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

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Girl in a jacket
Message 3 of 6
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JaneyHelp99
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Hi Lisa , thank you , I am so stressed with this abs not getting anywhere 

Message 4 of 6
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Cleoriff
Level 94: Supreme
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Registered:

@O2Lisa wrote:

Thanks for the tag @Cleoriff 

I'll message you privately @JaneyHelp99 and get this sorted for you 😊


Thanks @O2Lisa  😉

Veritas Numquam Perit

Girl in a jacket
Message 5 of 6
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O2Lisa
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You're welcome @Cleoriff 😊

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

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Girl in a jacket
Message 6 of 6
676 Views