Network Issues

[Buttont66]

.I recently got an iPhone 13 pro max, I cannot make any outgoing calls and also caller numbers all unknown, tried a new sim what next? 

[Bambino · Accepted solution]

@Buttont66 If you message O2 on Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG) they should be able to help you with this.

[Notagainshould]

Pretty much expected I suppose. Not even like you can talk to anyone either. Their customer service line is amongst the worst of any company I’ve had the misfortune of trying to contact. Automated switchboard which results in being cut of before you even get close to speaking to someone if you have a half day to sit in the queue. It’s a shame it used to be good but to say it’s gone down hill is a understatement. Definitely be of as soon as I can

[Debs68]

@Notagainshould Try Disabling 5G (Turn Auto off and put it into 4G) Hopefully that may Help 🙂