on 21-04-2020 16:37
on 21-04-2020 16:37
cannot get photo to send via text - it will go via email from mobile phone - not everyone has email (my mother for instance) - when trying to send the photo via text - the phone rings me(!) and message comes up saying it has been trying various time (not true) and cannot send. What can I do please??
on 21-04-2020 16:40
@Anonymous
Use WhatsApp or some other app to send pictures.
on 21-04-2020 16:46
on 21-04-2020 16:46
@Anonymous As per the advice given to you by @MI5: https://community.o2.co.uk/t5/How-to-Guides/Accidental-MMS-Sending-and-How-to-Avoid-it/ba-p/1014132
on 22-04-2020 12:27
@Anonymous wrote:cannot get photo to send via text - it will go via email from mobile phone - not everyone has email (my mother for instance) - when trying to send the photo via text - the phone rings me(!) and message comes up saying it has been trying various time (not true) and cannot send. What can I do please??
Hi If you cannot send picture messages then try sending a text with the word Active to 2020 to see if that resolves it. If you are on pay monthly you may also want to check you dont have a spend cap on as this will restrict mms use also.
on 22-04-2020 14:23
on 22-04-2020 14:23
Lots of customers having problems with mms.