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Need to add new payment card, last card stolen

Jack125
Level 1: Joiner
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I have the money to pay off my device plan, but it wont let me make a payment. Please Help.

 

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MI5
Level 94: Supreme
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@Jack125 

Device plans can only be paid off by contacting O2.

This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217 / 0800 032 5302
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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