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on 01-03-2025 13:58
Can you please provide a MCK code & NCK pin for a Samsung S7?
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on 03-03-2025 12:49
Thanks for the tag @Bambino, @MI5
@Meeky Can you please drop me a PM and i can get this requested 👍
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on 01-03-2025 14:28
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on 01-03-2025 14:28
@Meeky This is not O2. This is a customer community. I will tag our community manager. @Dave-O2 can you assist?
Also see this: How to find help & contact O2: A Guide - O2 Community
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on 01-03-2025 14:32
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on 01-03-2025 16:17
The phone was purchased from o2 and locked to o2
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on 01-03-2025 16:20
Spent 3hrs in online chat to O2 support chat online and got nowhere. 6 different clueless agents with an average response time of 10mins between messages. Hoping for better assistance here.
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on 01-03-2025 16:26
There's no way you'll get a master key from customer service.
It needs to come from Samsung but has to be requested by O2.
Historically our community managers are the only ones who have managed this, hence the tag to @Dave-O2
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 03-03-2025 12:49
Thanks for the tag @Bambino, @MI5
@Meeky Can you please drop me a PM and i can get this requested 👍
Contact us on Social Media: Facebook // Twitter // Instagram

