Solved: Re: NEW SIM NOT RECOGNISED ON IPHONE 14 PRO MAX

JOE19 · ‎28-06-2023

I CANT SEND THE SWAP MESSAGE AS THE SIM IS NOT RECOGNISED SO I HAVE NO DATA CONNECTION

MI5 · ‎28-06-2023

You need to send the text from your old sim first Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

jonsie · ‎28-06-2023

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202 or 0344 809 0202

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

JOE19 · ‎28-06-2023

THANKS FOR THAT I WILL, CURRENTLY WI-FI CALLING IS ALSO NOT WORKING SO I NEED TO WAIT TO USE MY WIFES PHONE 😞

MI5 · ‎28-06-2023

@JOE19

You need to send the text from your old sim first Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

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