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My top-up has gone 12 days before my allowance runs out

AllyLavender
Level 1: Joiner
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I have recently been running into a strange problem within the last 2 months, I have kept getting these texts 12 days before I am supposed to run out by O2_ saying:

To continue using data in Europe this month it's £2 p/ day for 100MB and will deduct from your balance. This annoys me as I haven't used my phone more than usual and I paid for the whole month and want to use it for the last 12 days. 

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MI5
Level 94: Supreme
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@AllyLavender 

Message O2 on social media to check why.

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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