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My phone and texts are not working it says account not recognised

tina8
Level 1: Joiner
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Registered:

My phone and text is not working it says not registered on network. Everything else works I can google and get on facebook. I phoned yesterday because I was having problems, but was told there was no problem you end but today cannot even get through to 202

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Cleoriff
Level 94: Supreme
  • 112562 Posts
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Registered:

@tina8 

Turn your phone off and back on again.

Check this guide Guide: Text Message Tips (not sent or received) 

If nothing works then you need a new sim. Pop instore with ID and they will give you the sim and transfer everything over for you.

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 112562 Posts
  • 801 Topics
  • 6711 Solutions
Registered:

@tina8 

Turn your phone off and back on again.

Check this guide Guide: Text Message Tips (not sent or received) 

If nothing works then you need a new sim. Pop instore with ID and they will give you the sim and transfer everything over for you.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
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