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My audio keeps breaking up for other people

mads_rb
Level 1: Joiner
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on ‎23-12-2021 15:40

on ‎23-12-2021 15:40

Both me and my mum are with O2 and live in the same house. For months every call we make to someone else ends up having them ask "hello????" because we keep breaking up. Theres no known network issues and I can't seem to report the issue anywhere so we are stuck with practically inaudible phone calls. Any help? 

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MI5
Level 94: Supreme
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on ‎23-12-2021 15:57

on ‎23-12-2021 15:57

@mads_rb 

Check for faults here O2 Service Status

Guide here Guide: How can I sort out my network issues? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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