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Me007
Level 1: Joiner
  • 1 Posts
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Registered:

i can't log into my O2 account. Tried changing password but it doesn't work! 

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Enlli
Level 69: Guiding Light
  • 8896 Posts
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Registered:

O2 have massive problems with My O2 and accounts. 

You may need to contact them

If you are trying to log in to the My O2 app

 

Instead try the web version 

 

https://accounts.o2.co.uk/signin

 

If that works then delete the app, reboot phone and reinstall 

 

If none of that works then 

 

You can call O2 on 202

 

Or use the social media links below

 

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG

 

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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pgn
Level 77: Grand Master
  • 39855 Posts
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Registered:

Lots of issues with Myo2 of late, @Me007 If the app won't let you in, try this in a web browser: https://accounts.o2.co.uk/signin

If that works, uninstall the app from your phone, reboot handset and download it again from your phone's app store.

If neither helps, it will be a call to O2, all details in here: Guide: How to find help & contact O2 

Good luck!

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