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My SIM is missing a digit and not working

DifferentSIM
Level 1: Joiner
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My SIM displayed on my phone is different. My number is (REMOVED). When I look at my phone the SIM info is (REMOVED). I am not receiving txts or messages or signal apart of over WiFi

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jonsie
Level 94: Supreme
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We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202

Please remove your number so as not to get spammed

**reported

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Message 2 of 3
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jonsie
Level 94: Supreme
  • 92519 Posts
  • 607 Topics
  • 6874 Solutions
Registered:

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202

Please remove your number so as not to get spammed

**reported

Message 2 of 3
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MI5
Level 94: Supreme
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Registered:

@DifferentSIM 

If you are using an iPhone you can change it then save and reboot phone.

Settings >Phone >My Number

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I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Sfr), Z3 Tablet (Three UK), iPhone 12 Pro Max (EE & Vodafone)
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