cancel
Showing results for 
Search instead for 
Did you mean: 

My O2

LogaCoop
Level 1: Joiner
  • 2 Posts
  • 2 Topics
  • 0 Solutions
Registered:

I cannot log onto My O2 app.  It is saying it is unavailable for myself.

 

I have tried resetting my email.

 

I also get sent a QR code to discuss the problem on whatsapp which I cannot use as I cannot access the app.

 

Message 1 of 4
403 Views
3 REPLIES 3

jonsie
Level 94: Supreme
  • 95758 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

If you are trying to log in to the My O2 app

Instead try the web version 

https://accounts.o2.co.uk/signin

If that works then delete the app, reboot phone and reinstall 

If none of that works then 

You can call O2 on 202

Or use the social media links below

Message 2 of 4
398 Views

Enlli
Level 69: Guiding Light
  • 8947 Posts
  • 65 Topics
  • 1793 Solutions
Registered:

If you are trying to log in to the My O2 app

 

Instead try the web version 

 

https://accounts.o2.co.uk/signin

 

If that works then delete the app, reboot phone and reinstall 

 

If none of that works then 

 

You can call O2 on 202

 

Or use the social media links below

 

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG

 

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 4
397 Views

MI5
Level 94: Supreme
  • 151862 Posts
  • 650 Topics
  • 28847 Solutions
Registered:

🙄

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
374 Views