on 26-01-2022 12:46
My monthly bill is over twice as much this month and I am trying to find out why
Solved! Go to Solution.
on 26-01-2022 13:06
Log into your account and see what the additional charges are for @Sandra9
Follow instructions in the guide below to get to the download bill page:
Guide: How do I get to the 'Download Bill' page?
If the charges are due to premium messages that you have not subscribed too then you need to get in touch with the company sending the messages - more help below.
Guide: Have you fallen for or been conned into a premium rate scam? What to do next
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 26-01-2022 13:06
Log into your account and see what the additional charges are for @Sandra9
Follow instructions in the guide below to get to the download bill page:
Guide: How do I get to the 'Download Bill' page?
If the charges are due to premium messages that you have not subscribed too then you need to get in touch with the company sending the messages - more help below.
Guide: Have you fallen for or been conned into a premium rate scam? What to do next
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here