My Alcatel dongle isn’t connecting me to the internet

[VickyKR]

I’ve been taking it out and putting it back in for ten minutes and it’s not working - the red light is showing 

[TallTrees]

Hello @VickyKR 

Welcome to the O2 Community Forum

I am sorry you are having these difficulties 

Have you tried All these?

Find Solutions Here

• 1. Restart Your Alcatel ::  Restarting will establish a new connection. ...
• 2. Check That You Have Mobile Data ...
• 3. Rule Out Airplane Mode ...
• 4. Reset Your Connection ?
• 5. Improve Your Mobile Signal Strength ...?
• 6. Troubleshoot Your Mobile Device’s Internet Connection ...?
• 7. Put Your Phone in better location ?
• 8. Check Password ...