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1 ACCEPTED SOLUTION
Accepted Solutions
- 39762 Posts
- 244 Topics
- 1797 Solutions
O2 have messed up a system update which is affecting thousands of customers.
1) You can use alternative email to gain access. Give this to O2 using the Social Media method below.
2) Or you can also request the original email to be released from the original account, and this can then be added to the migrated 360 account (this can take up to 28 days, however should be done sooner)
This is a customer to customer community, not O2, so we cannot access your account - you need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)
Guide: How to find help & contact O2
Good luck.
- 39762 Posts
- 244 Topics
- 1797 Solutions
O2 have messed up a system update which is affecting thousands of customers.
1) You can use alternative email to gain access. Give this to O2 using the Social Media method below.
2) Or you can also request the original email to be released from the original account, and this can then be added to the migrated 360 account (this can take up to 28 days, however should be done sooner)
This is a customer to customer community, not O2, so we cannot access your account - you need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)
Guide: How to find help & contact O2
Good luck.
