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Moving house to an area with poor signal

jloblaw
Level 1: Joiner
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Hi, I currently have 5G signal but am moving to an area with barely any 4G signal. What can o2 do to help mitigate this?

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MI5
Level 94: Supreme
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@jloblaw 

Unfortunately, absolutely nothing.

You can use wifi calling when at home or pay off what you owe and move networks.

https://www.o2.co.uk/connectivity/wifi-and-4g-calling

Guide: How does O2 Refresh work? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152486 Posts
  • 651 Topics
  • 29105 Solutions
Registered:

@jloblaw 

Unfortunately, absolutely nothing.

You can use wifi calling when at home or pay off what you owe and move networks.

https://www.o2.co.uk/connectivity/wifi-and-4g-calling

Guide: How does O2 Refresh work? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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