Moving away from o2

[HLL123]

I have recently switched my number over to a different provider, and I am just trying to confirm whether my o2 account needs anything doing to it? Will it have just closed off automatically? I can no longer log into the app! Just don’t want to be charged as I have received no confirmation from o2 that they will no longer bill me. 

[jonsie · Accepted solution]

There may be charges due so you really need to contact O2

They think nothing about putting you in default for trivial amounts

Looks like you should contact CS team as they can help with that – message them on Social Media if that works best for you –
See links below
Or you can call them on 0800 081 0255

[HLL123]

Thank you! 

[jonsie]

You're welcome

It may only be pence but it's best to be sure.

Good luck @HLL123 👍