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Moving away from o2

HLL123
Level 1: Joiner
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I have recently switched my number over to a different provider, and I am just trying to confirm whether my o2 account needs anything doing to it? Will it have just closed off automatically? I can no longer log into the app! Just don’t want to be charged as I have received no confirmation from o2 that they will no longer bill me. 

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jonsie
Level 94: Supreme
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There may be charges due so you really need to contact O2

They think nothing about putting you in default for trivial amounts

Looks like you should contact CS team as they can help with that – message them on Social Media if that works best for you –
See links below
Or you can call them on 0800 081 0255

2020-Awards-jonsie5695219-2




O2 Social Media

SM IconsTwitter

Instagram

Facebook




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Message 2 of 4
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jonsie
Level 94: Supreme
  • 87359 Posts
  • 596 Topics
  • 5304 Solutions
Registered:

There may be charges due so you really need to contact O2

They think nothing about putting you in default for trivial amounts

Looks like you should contact CS team as they can help with that – message them on Social Media if that works best for you –
See links below
Or you can call them on 0800 081 0255

2020-Awards-jonsie5695219-2




O2 Social Media

SM IconsTwitter

Instagram

Facebook




Message 2 of 4
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HLL123
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Thank you! 

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jonsie
Level 94: Supreme
  • 87359 Posts
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You're welcome

It may only be pence but it's best to be sure.

Good luck @HLL123 👍

2020-Awards-jonsie5695219-2




O2 Social Media

SM IconsTwitter

Instagram

Facebook




Message 4 of 4
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