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on 12-01-2022 14:06
I have an account with O2, having recently moved two numbers over from Virgin Mobile to take advantage of Volt. I now wish to move over my 2 other childrens sim only contracts so we are all in one place with one bill and all benefit from the VM/O2 Volt extras.
So I tried online and hit a problem, got all the way through the application and it failed and told me I could not have additional sims as I already had two contracts. I tried customer services but this just resulted in a very long hold on several attempts with no answer. Virgin were so much better at customer service...and I had 5 sims with them o a single account/bill.
Is there a way round this...please bear i mi d my youngest has no bank account and the other has one but has no ability to do direct debits and has a limited withdrawal cash card. I want to set it up so I pay the bills.
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on 12-01-2022 14:09
You may need to be an O2 customer for longer before they will allow you more contracts, but I'd suggest you wait a month in between applications and try each one individually.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 12-01-2022 14:09
You may need to be an O2 customer for longer before they will allow you more contracts, but I'd suggest you wait a month in between applications and try each one individually.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 02-02-2022 12:05
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on 02-02-2022 12:05
I had exactly the same problem, I need 3 more pay monthly sims so I end up with 6 contracts all under one account for me and my kids but 02 blocked me , to be honest I would be happy to pay 6 months upfront to resolve this but no option to do this ! As you say 3 mobile it was not an issue .

