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on 02-11-2023 14:27
Hi,
I recently signed onto a Virgin and O2 mobile package that was supposed to give me unlimited calls and texts and 10gb of data per month. However, when I login to my profile it says I only get 5gb of data which is a mistake because all communications have indicated that my plan gets 10gb...
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on 02-11-2023 14:29
Your data gets doubled after 14 days.
Volt Megaguide
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on 02-11-2023 14:29
Your data gets doubled after 14 days.
Volt Megaguide
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 02-11-2023 14:30
As a Volt customer your data will be doubled after 14 days
Your My O2 will show vOLT BOLT ON TOO
Volt Megaguide
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on 02-11-2023 14:36
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on 02-11-2023 14:36
Oh right, so do I effectively have 5gb per fortnight? What happens if I go over the 5gb in a fortnight?
Do you know the reason for this?
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on 02-11-2023 14:38
Your data stops once you reach the 5GB limit
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on 02-11-2023 14:58
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on 02-11-2023 14:58
@DanHan wrote:Oh right, so do I effectively have 5gb per fortnight? What happens if I go over the 5gb in a fortnight?
Do you know the reason for this?
No, after 14 days of starting the contract your data is doubled and stays at 10gb per month for the duration of the contract.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

