11-01-2023 04:38
I received my Apple Watch series 8 from o2 yesterday. No matter what I do it won’t connect to my mobile service. I have spent 3 hours being passed from one person to another with no resolution. Now it looks like I’ve ended up with multiple data accounts set up as Everytime I try to set the service up it goes onto a screen where I have to sign in then it send contract texts to my number. Seriously considering returning it as it’s going to be useless to me unless I can get it to connect
11-01-2023 08:53
Can you see if you can help unravel poor @Caroline2310 's issues @O2Ryan ?
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
11-01-2023 09:40
thanks for the tag ill send a message over now.