Mobile data on Mi A2
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on 01-05-2020 12:06
Hi there
I have a Mi A2 phone. I've recently received my O2 SIM and successfully ported my old number. Phone calls and texting work fine, but I have no mobile data. I tried the SIM in another phone (Moto g7 Play) and mobile data works fine.
Any ideas what I need to do?
Many thanks
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on 01-05-2020 12:24
Save the settings you get back, and restart the phone.
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
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on 01-05-2020 12:59
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on 01-05-2020 12:59
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on 01-05-2020 13:19
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on 01-05-2020 13:19
Thanks for the reply
I just get a "sorry we're busy right now, try again later" message
Thanks again
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on 01-05-2020 13:50
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on 01-05-2020 13:50
Choose any option given
Even fraud, needs must @ColonelMustard
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on 01-05-2020 14:04
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on 01-05-2020 14:04
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on 01-05-2020 14:06
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on 01-05-2020 14:06
Do you have another phone to try your sim in?
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on 01-05-2020 14:19
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on 01-05-2020 14:19
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on 01-05-2020 14:21
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on 01-05-2020 14:21
Definitely a problem with the phone or the settings then
Time to upgrade?
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on 01-05-2020 14:26
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on 01-05-2020 14:26