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Mobile Data Error

Sm12
Level 1: Joiner
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Hi,

 

I have an Apple XR and over the past month my o2 signal keeps dropping out and coming back and now my phone is saying I need a Mobile Data Update. What do I need to do?

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MI5
Level 94: Supreme
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@Sm12 

Try resetting your network settings and reboot your phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 5
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MI5
Level 94: Supreme
  • 146940 Posts
  • 636 Topics
  • 28263 Solutions
Registered:

@Sm12 

Try resetting your network settings and reboot your phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 5
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Sm12
Level 1: Joiner
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Thank you.

I have switched it off and on which didn't work. How do I reset my network?

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Sm12
Level 1: Joiner
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I am back on thank you. I managed to reset!!

Message 4 of 5
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MI5
Level 94: Supreme
  • 146940 Posts
  • 636 Topics
  • 28263 Solutions
Registered:

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 5
640 Views