Messages not working

[Danf]

My wife is not recieving messages properly. Whenever I message her she receives a message I sent her 2 days ago. If someone else messages her she receives the last message from our bank. Please can anyone help. She is using a Hauwei P20 

[jonsie · Accepted solution]

Hi

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202