Manage my Wi-Fi account ??

[Richard871]

When I try to access the “Manage my Wi-Fi account via the button in the app or via a web browser nothing happens ?? Am I missing something ? 

[Cleoriff · Accepted solution]

@Richard871 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you call O2 on 202 or 0344 809 0202 or use O2's social media to help by messaging them on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

[jonsie]

It has not been working for quite a few months for me.