Lost/stolen bar removed

[Slendav]

Hi,

I lost my phone friday night so I called O2 customer service to place a stolen/removed bar. I found my found Saturday night and have called O2 customer service to remove the stolen/removed bar this morning.

I did receive an email saying that "we've removed the following bar(s): Lost/Stolen Bar" roughly 2 hours ago. However, my phone still is not connecting to a network.

I have searched online and saw that bars can be placed on the sim and phone, and I am wondering whether only one of the bars was removed?

Any help would be appreciated, thank you

[MI5 · Accepted solution]

@Slendav 

You'd need to check that with O2 but bars may take a while to be lifted as the system needs to update first.

Keep rebooting phone to check.

Guide: How to find help & contact O2 

Guide: Lost or Stolen O2 Device? - How to Report it 

Guide: O2 BARs