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Lost roaming in Spain iPhone 6s

Aguaviva27
Level 1: Joiner
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on ‎27-04-2024 13:44

on ‎27-04-2024 13:44

Lost roaming in Spain iPhone 6s. Can’t see a 4g option only 5g

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madasaf1sh
Level 79: Lord of the Boards
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on ‎27-04-2024 14:09

on ‎27-04-2024 14:09

@Aguaviva27 

The iPhone 6s does not support 5G, so you will only ever get 4G at the most. 


If you have lost roaming, try connecting to another network, or putting the phone into Airplane mode and then taking it out of it again..

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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on ‎27-04-2024 18:56

on ‎27-04-2024 18:56

@Aguaviva27 

Change your data apn to "mobile.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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