Solved: Lost phone

Jules56 · ‎27-04-2022

I recently list my mobile whilst on holiday on the USA. I have since replaced my phone but concerned even though my old phone has been barred including the sim can my personal details be obtained if whoever has it gain access?

MI5 · ‎27-04-2022

@Jules56

Did you have a pin code or password lock screen?

If so, the phone will be secure.

It's too late to remotely wipe it now as it will not be able to connect to data since it's been barred.

Probably a good idea to change any online passwords though, just in case.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎27-04-2022

@Jules56

Did you have a pin code or password lock screen?

If so, the phone will be secure.

It's too late to remotely wipe it now as it will not be able to connect to data since it's been barred.

Probably a good idea to change any online passwords though, just in case.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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