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Lost phone

Jules56
Level 1: Joiner
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I recently list my mobile whilst on holiday on the USA. I have since replaced my phone but concerned even though my old phone has been barred including the sim can my personal details be obtained if whoever has it gain access?

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MI5
Level 94: Supreme
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Registered:

@Jules56 

Did you have a pin code or password lock screen?

If so, the phone will be secure.

It's too late to remotely wipe it now as it will not be able to connect to data since it's been barred.

Probably a good idea to change any online passwords though, just in case.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151776 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Jules56 

Did you have a pin code or password lock screen?

If so, the phone will be secure.

It's too late to remotely wipe it now as it will not be able to connect to data since it's been barred.

Probably a good idea to change any online passwords though, just in case.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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