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shesawsparks
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on ‎08-02-2021 16:21

on ‎08-02-2021 16:21

Is live chat still available for O2 customers at the moment? If so, can someone post a link please as I'm just going round and round in circles trying to find it myself.
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MI5
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on ‎08-02-2021 16:24

on ‎08-02-2021 16:24

@shesawsparks 

Try hanging around shop pages https://www.o2.co.uk/shop

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎08-02-2021 16:24

on ‎08-02-2021 16:24

@shesawsparks 

Try hanging around shop pages https://www.o2.co.uk/shop

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
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on ‎08-02-2021 16:25

on ‎08-02-2021 16:25

@shesawsparks Click on the O2 Shop at the top of the page. Live Chat sometimes pops up there, but it's sporadic. The Chat system has been dreadful since the pandemic began.

I DO NOT WORK FOR O2



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matthardy89
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on ‎07-04-2021 14:22

on ‎07-04-2021 14:22

it is very hard to find the option, its always been well hidden 

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gmarkj
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on ‎07-04-2021 15:44

on ‎07-04-2021 15:44

As mentioned before @matthardy89, it often pops up if you click around the store for a few minutes...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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