Solved: Leaving O2

Andrei4 · ‎04-12-2021

Hello. I announced on 15th November that I am leaving o2 but I have info's about data, minutes etc used and I noticed from 4 GB data I am down to 2 gb which I never asked for anyway. It shows that I ve got 24 days till next bill... When exactly is my end date with o2? I m confused. Thank you

jonsie · ‎04-12-2021

How do you mean you 'announced'?

Have you cancelled the contract as per the process here?
Guide: Cancelling Your Contract

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

MI5 · ‎04-12-2021

@Andrei4

You can check in your MyO2 https://mymobile.o2.co.uk/

or if you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎04-12-2021

How do you mean you 'announced'?

Have you cancelled the contract as per the process here?
Guide: Cancelling Your Contract

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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