Last bill

[aaron1205]

Hi,

I recently cancelled my 02 contract and was told I wouldn’t need to pay the next bill of £44. Yesterday the bill came out again, I’ve cancelled the direct debit from my bank but I’m just wondering if I’m able to get this money back that I was promised I wouldn’t have to pay? 

thanks, 

aaron 

[madasaf1sh · Accepted solution]

@aaron1205 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this