Keep my number - request could not be completed

[Nathan02]

Hi I have tried several times now to use my PAC code from VOXI to keep my number moving to o2 sim.

 Every time I fill out the form I get a rejection email ‘information provided for our security checks is incorrect’

there is no explanation of what information and no where to get help so hoped I could post here and get somewhere.

[jonsie · Accepted solution]

Best option is to call customer service or use the social media links below