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Issues with Netgear nighthawk m6

AJM68
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I purchased a M6 nighthawk in December and I’m trying to login to Netgear server app to allow data roaming. The admin password on the sticker behind battery seems incorrect, how do I change it or is there another way to allow roaming?

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MI5
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@AJM68 

If using an O2 data sim, you cannot roam.

Use is UK only.

For password issues, contact Netgear.

Call our Technical Support Team at 03448 754 000

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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AJM68
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Thanks for the fast reply, much appreciated. I assumed that I could roam for up to 25mb but perhaps that’s the issue. Still doesn’t make sense why the admin password doesn’t allow access to app, maybe the wrong app for the mobile m6

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MI5
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You're welcome @AJM68 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
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@AJM68 

 

This is the App that works with the M6 - https://play.google.com/store/apps/details?id=com.sierrawireless.mhswatcher 

 

User Guide is here https://www.downloads.netgear.com/files/GDC/MR6500/MR6500_MR6110_UM_EN.pdf 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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@AJM68 wrote:

Thanks for the fast reply, much appreciated. I assumed that I could roam for up to 25mb but perhaps that’s the issue. 


PS.

100% the issue with roaming.

Getting into the router settings won't help.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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