Issue with phone saying not in uk

[Anne56]

Phone stating not in uk when I am. States issue with Avon. Not a tech person haven’t got a clue what’s going on 

[pgn]

Have you rebooted your phone, @Anne56 - it sometimes fixes such niggles.

Otherwise, if you have an Android phone, it could be this if related to Google Play: https://support.google.com/googleplay/answer/7431675

Not sure what the Avon bit means?

[japitts]

How does your phone state "not in UK" - is this an on-screen message, audible announcement or another method? And what is the exact wording? You mention about "issue with Avon" but that doesn't mean much by itself.

[MI5]

https://play.google.com/store/apps/details?id=com.avon.avonon&hl=en_GB&gl=US&pli=1

[MI5]

@Anne56 

Have a look at this thread.

https://community.o2.co.uk/t5/Tech-Support/ISP-some-people-think-I-m-outside-uk/td-p/1655504#:~:text....

If you need more help, contact O2.

All methods here Guide: How to find help & contact O2 Social media works well but an occasional nudge might be needed.