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Ireland data and calls not working

AndyC43
Level 1: Joiner
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Hi

 

I bounce between Northern Ireland and Ireland for work, nightmare when i come into Ireland with calls and data.

 

Do i need to change anything - roaming is set up and all looks well on the phone?

 

Thanks

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MI5
Level 94: Supreme
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@AndyC43 

Some things to try:
Manually search for another network
Reboot the phone
If you have an iPhone change your data APN to "mobile.o2.co.uk"
If still not working then contact O2 to remove the Roaming bar on your account.
If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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pgn
Level 78: King of Kings
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And try switching from 5G or 4G to 3G in your phone's SIM Preferred Network Settings until you pick up a carrier signal in Ireland and the phone latches onto it - it can be finicky @AndyC43 

Screenshot_20220331-184424.png

 

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madasaf1sh
Level 79: Lord of the Boards
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@AndyC43 


When I was doing this for work, Dublin to Belfast every week, I found quickly switching the phone into AirPlane Mode and then out of it sorted it each time

 

I will add this was a time before 5G, and my enterprise sim always worked without this faffing..

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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RafaC
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Hey @AndyC43 did you manage to sort it out?

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