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Iphone 11

CAT_1007
Level 1: Joiner
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I've recently got an iPhone 11, all working fine apart from app notifications. They are just not coming through.

 

They are all switched on to deliver with sound and appear on my home screen but they are not coming through. I've tried turning my phone and the notifications on and off, i've reset everything and even done a factory reset and nothing is working. 

 

Has anyone else had this issues? I had the phone 3 days and it's really frustrating.

 

Thanks

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O2Faisal
O2 Support
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Hi @CAT_1007 Have you checked to see if your Do not disturb feature is turned on.

 

If its on you will see what looks like a half crescent moon in the top notification bar.

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CAT_1007
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Hi, yep checked that. It is defiantly not on.

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MI5
Level 94: Supreme
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And you're not in silent mode?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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