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Internet for 02 shows connected, but don’t work

WVM57
Level 1: Joiner
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If I go anywhere & the restaurant or shop shows 02 being the network, my phone says connected, but just freezes 

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madasaf1sh
Level 67: Unsung hero
  • 5591 Posts
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Registered:

@WVM57 

 

Make sure WiFi is switched off, and that your mobile data is switched on your Mobile Data settings are set to mobile.o2.co.uk

 

It is also worth try a network settings reset. 

 

Guide: How can I sort out my network issues? 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 67: Unsung hero
  • 5591 Posts
  • 32 Topics
  • 1801 Solutions
Registered:

@WVM57 

 

Make sure WiFi is switched off, and that your mobile data is switched on your Mobile Data settings are set to mobile.o2.co.uk

 

It is also worth try a network settings reset. 

 

Guide: How can I sort out my network issues? 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 2 of 2
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